- Design next-gen Observability Solutions for large customers undergoing significant changes in their organizations.
- Team lead for a mixed group of technical specialists for large-scale product evaluations.
- Drive value through the New Relic Observability platform by helping customers tackle their observability challenges, aligned with business outcomes such as Driving Innovation, Increasing Performance & Availability.
- Ensure the success of significant deployments like Cloud Migrations and Digital Transformations for major corporations through effective Observability.
- Deep Domain Professional that the Sales team will rely upon.
- Collaborate with Product Management on the roadmap and deliver customized roadmap presentations to our top customers.
- Provide support to get top customers the white glove treatment response if they run into problems.
- Strong pre-sales experience with the high tech industry or product management
- Maintain a deep understanding of the customer’s business as well as their technical environment
- Hands on-experience in the monitoring space (APM, Digital Experience, Tracing, AIOps, Infrastructure, Logging, Kubernetes)
- Excellent organizational and project management skills
- Excellent communication, critical thinking & analytical skills
- Background in software development, modern development, & operational/SRE practices.
- APM languages: Java, .NET, NodeJS, Python, Ruby, PHP or Golang;
- End-user technologies: iOS, Android, JavaScript, HTML5, video players;
- Cloud technologies: AWS, Azure, GCP, Cloud Foundry, Docker / Kubernetes
Company
Location
Amsterdam - Netherlands
Job type
Full-Time
Golang Job Details
If you have a passion for enterprise-wide observability architecture and the leadership to drive impactful solutions to our most strategic customers, then you have found the right role for you!
As an integral part of the Customer Adoption organization you will act as the technical leader when engaging Global Accounts. Acting as the trusted advisor to our strategic customers, you will partner closely with Global Account Executives throughout the sales cycle and perform deep enterprise-wide discovery to diagnose customer issues and develop an understanding of their current environment.
You will use your Enterprise Architecture skills to articulate a roadmap, solution, and to-be architecture. Critically, your technical contributions and feedback from the field into Product Marketing, Product Management, Office of the CTO, and other key partners will enable the continuous improvement of New Relic products and continuous innovation of the company. You will promote our strategic direction and vision, as well as new product direction on behalf of your customers.
Opportunity to work remotely with up to 50% travel.
Qualified applicants may inquire about visa sponsorship. This position is to be filled as soon as possible.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
We're looking for bold and passionate people to be a part of our mission to help every engineer do their best work, every day, using data, not opinions, at every stage of the software lifecycle. We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes.
We believe in empowering all Relics to achieve professional and business success through a workforce model called Flex First. The Flex First model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or a combination of both.
Read more about Flex First and New Relic’s vaccine policy as part of our commitment to maintaining a safe and healthy workplace in light of the COVID-19 pandemic at www.newrelic.com/blog/how-to-relic/future-of-work
New Relic currently has offices in Germany, Ireland, Spain, and the United Kingdom, and based on business needs may approve work in Belgium, France, Italy, The Netherlands, Switzerland, Sweden, UAE, and other locations throughout the region. Some of our opportunities are limited to specific hiring locations. Talk with your recruiter about your goals and how we can work with you in our Flex First approach!
Our hiring process
Qualified applicants may inquire about visa sponsorship. This position is to be filled as soon as possible.
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic is an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.
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